Terms & Conditions
Website Terms
By accessing this website, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use of AL Muznah Fashion. “Client”, “You”, and “Your” refer to the website user. “We”, “Our”, and “Us” refer to AL Muznah Fashion. All terms refer to the agreement, acceptance, and payment processes required to serve the Client under the laws of the United Arab Emirates.
Eligibility
To use our website, you must be at least 18 years old, legally capable of making payments, and able to enter into a binding order. Orders are accepted only for delivery within UAE, KSA, and Kuwait. The website is for personal use only, and commercial use is strictly prohibited.
Registration
You may browse as a guest or create an account. All information provided must be accurate and current. You are responsible for safeguarding your account credentials. If unauthorized access is detected, you must notify us immediately. Commercial entities are not allowed to register.
Orders
Placing an order confirms your intention to purchase. Orders may be refused due to payment issues, suspected fraud, stock unavailability, or delivery restrictions. Items added to cart are not reserved until payment is completed. Cash on Delivery orders may require verification, and if not completed within three days, the order may be canceled. An acknowledgment email does not confirm acceptance; acceptance occurs only once a dispatch confirmation is issued.
Payment
We accept VISA, MasterCard, and online credit payments. By submitting payment details, you confirm authorization to use the provided payment method. If authorization fails, the order may be canceled. International payments may include conversion or issuer charges.
Pricing
Prices are displayed in AED and exclude taxes, duties, and delivery charges unless otherwise stated. Additional charges appear at checkout. In case of a pricing error, if the order has been processed, we may cancel and fully refund the order, honor the incorrect lower amount, or refund the difference if overcharged. If not processed, we will request your approval before proceeding with the corrected price.
Promotions & Discounts
Promo codes are valid only under the specified terms, cannot be exchanged for cash, are non-transferable, and may only be used once unless stated otherwise. Promotions may be changed or discontinued without notice.
General Conditions
Delivery timelines are estimates and not guaranteed. If delivery exceeds 30 days, you may request a full refund. No deliveries are made during UAE public holidays or weekends. Orders can be canceled before being marked as “Processed”. After processing, cancellations must follow the return policy. Terms are available in English and Arabic, and the English version prevails in case of conflict.
Title & Risk
Ownership transfers after full payment and delivery. Risk passes to you upon delivery to your specified address.
Intellectual Property Rights
All website content is protected by intellectual property laws. Content may only be used for personal purposes. Reproduction, redistribution, or commercial use requires written permission from AL Muznah Fashion.
Waiver
Failure to enforce any term does not constitute a waiver unless specifically stated in writing.
Notices
All notices must be sent to almuznahfashion@gmail.com Notices are considered served when posted on the website, after 72 hours if sent by email, or after three days if sent by post.
After-Sales Support
For inquiries or complaints, contact us at almuznahfashion@gmail.com
Governing Law & Disputes
These terms are governed by UAE federal laws. All disputes will be handled exclusively by the Courts of Dubai, UAE.
Severability
If any provision is deemed unenforceable, the remaining terms remain fully valid and enforceable.
Entire Agreement
These Terms & Conditions constitute the entire agreement between you and AL Muznah Fashion, replacing all previous communications or understandings.